Hotel Saratoga

The hotel is really lovely and the location is excellent for exploring Palma. The room was well equipped and the bathroom was nice and clean, Rituals toiletries which was really nice and the shower was amazing. We didn't eat so can't rate the food and it was winter when we went so didn't explore the pool although our room overlooked the pool and it looked clean and well kept. One evening it was raining and so the reception staff leant is an umbrella which was good, they were very helpful. My only small gripe was that our room smelled of stale smoke. I am quite sensitive to this and it did affect my sleep on the first night, I did mention it to the reception and he said it is not smoking and whilst sometimes people might ignore this and smoke on their balconies there is nothing he could do and advised me to have the balcony door open. We did have it open for thr rest of our stay and whilst the smell wasn't so strong, I did have a scratchy throat but that is perhaps my own sensitivity to cigarette smoke in fabrics etc. It didn't ruin my stay as I really didn't want to spend any time complaining or insisting on room changes because we didn't have long there and I didn't want to take away from our enjoyment but it was a little inconvenient hence my slightly lower score. I would however recommend this hotel and I would stay here again. Also, the city of Palma is amazing, I love it! If you're reading this review a while before you visit, I recommend booking el camino if you want to go there well in advance as we didn't get in, although we walked into it's sister restaurant el caminito which was beautiful and the food was delicious. Also, I highly recommend Kaizen (which I did book I'm advance and we did get in).

The location was great. Hotel is modern and the suite was great, very comfortable with a little balcony which we loved. Beds were comfortable and the bedroom was quiet at night. The bathroom was very nice with great shower. The staff were brilliant, welcoming and efficient. They even gave us champagne & chocolates which was a lovely surprise, as it was one of our party’s birthday.

We had a fantastic few days staying at the Saratoga. The staff were lovely and made us so welcome. The rooms are attractive and the beds were very comfortable. The rooftop bar has incredible views of the cathedral on oneside and the port, castle and surrounding area on the other. Great location too. As our flight home was in the evening, we were able to store our luggage at reception and were able to book a complimentary room with two showers for half an hour later in the afternoon, which meant that we could still use the hotel pool and freshen up afterwards.

Had breakfast on one morning. Good choice and everything fresh. Location of hotel is excellent.

Perfectly located within walking distance of the port, high-end shops, and charming little squares filled with great places to eat. The hotel itself felt very grand and made a great first impression on arrival. My room was gorgeous, with lovely Rituals toiletries and a cute little balcony – a perfect spot to unwind. You can easily walk to the cathedral from here, making it a great base for exploring the area. And if you're on the hunt for a delicious breakfast or snack, Mise en Place is just around the corner – they serve the best croissants and coffee!